Privacy Policy

Effective Date: June 24, 2026

At Springridge Dog Boarding, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our dog boarding and daycare services.

We operate in Alberta, Canada, and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and details about your dog(s) (e.g., name, breed, age, medical or behavioral notes) when you inquire about services, book boarding/daycare, or communicate with us.
  • Usage and Technical Data: IP address, browser type, device information, and pages visited on our website (automatically collected via server logs or cookies).
  • Other Information: Any details you voluntarily provide in emails, forms, or during service interactions.

We do not collect sensitive personal information beyond what is necessary for providing pet care services.

How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide information about our services.
  • Facilitate bookings for dog boarding and daycare.
  • Communicate with you about appointments, updates, or emergencies related to your dog.
  • Improve our website and services.
  • Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share it with:

  • Trusted service providers (e.g., veterinarians in case of emergency, or email/hosting providers) who assist in operating our business and are bound by confidentiality.
  • As required by law (e.g., court order or government request).

Cookies and Tracking

Our website may use basic cookies or similar technologies to improve user experience (e.g., remembering preferences). You can manage cookie preferences through your browser settings. We do not use third-party advertising trackers.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no electronic transmission or storage is 100% secure.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined above or as required by law. When no longer needed, we securely delete or anonymize it.

Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections if it is inaccurate.
  • Withdraw consent (subject to legal or contractual restrictions).

To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe.

Children's Privacy

Our services are not directed at children. We do not knowingly collect personal information from individuals under the age of 13.

Changes to This Privacy Policy

We may update this policy from time to time. We will post the revised version on our website with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Springridge Dog Boarding 

Box 3276, Pincher Creek, Alberta, T0K1W0

Email: info@dogkeeper.ca 

403-627-7979 (Eduardo Vieira)